Your AI is telling customers things your policies do not say.
One customer asks about refunds and gets the right answer. The next asks the same thing in different words and gets a promise you never made. We question your customer-facing AI the way your customers do, check every answer against your own policies, prices and terms, and show you exactly where it is exposing you. The first report is free.
Free. No logins. You give the go-ahead and we test only what your customers already see. You keep the report.
Every finding comes with the exact exchange as evidence.
Your team tests the questions it expects. Customers ask everything else.
Same question, different answers.
Two customers word it differently and get opposite answers. Neither of them knows the other got a different one.
Answers that contradict your own policy.
Refund windows, prices and terms that do not match what your published pages say.
Promises nobody approved.
Discounts, exceptions and guarantees your AI offers because a customer asked the right way.
Illustrative. What release-to-release tracking shows: the update that broke answers, and the slow climb in cost nobody watched.
When your AI says it, you said it.
In February 2024, a Canadian tribunal held Air Canada responsible for what its chatbot told a customer about bereavement fares. The airline argued the chatbot was responsible for its own actions. The tribunal disagreed, and the airline paid.
Illustrative. The shape of the problem, not a measurement.
documented AI incidents in 2025, up from 233 in 2024.
Stanford HAI, 2026 AI Index Report.See your exposure before a customer finds it.
An exposure report for one AI feature
Point us at one customer-facing AI feature and give the go-ahead. We question it the way your customers do, check every answer against your published policies, prices and terms, and rank every finding by what it could cost you.
- No cost, and no contract.
- No logins. We test only what your customers already see.
- Every finding comes with the exact exchange as evidence.
- You keep the report, whatever you decide.
The only thing you give is the go-ahead.
A report looks like this:
Same answer when the question is reworded
Answers that match your published policy
Answers that stay inside what the customer may see
Illustrative sample. Your report shows your own numbers.
The people who built it know the right answer. Your customers do not.
We ask like customers.
Your team asks the questions it designed for. We ask the ones customers type: reworded, incomplete, impatient, and the ones that push for an exception.
We hold every answer to your own policies.
Each answer is checked against what your published pages, prices and terms actually say, so a contradiction has nowhere to hide.
We rank by what it could cost you.
A wrong store hour and a promised refund are different problems. Findings come ranked by exposure, with the exchange that proves each one.
| Your team | A testing tool on its own | Perform | |
|---|---|---|---|
| Who writes the questions | The people who know the right answer | Templates | QA engineers who ask like your customers |
| Checked against your policies | When someone remembers | If someone configures it | Every answer |
| What you get | A sense that it works | Scores | Findings ranked by exposure, with evidence |
| What it costs to try | Roadmap time | A license | Nothing. One free report |
One engineer on your team, watching every release.
A dedicated Perform AI QA engineer joins your team, works your hours and stays. Every release gets the same outside test before your customers see it. ManpowerGroup’s 2026 survey of 39,063 employers ranks AI model and application development as the hardest skill in the world to hire.
Every release, questioned like a customer.
The exposure test runs before each release ships.
A bar your team sets.
Consistency and policy match per AI feature. Nothing ships below it without someone knowing.
Speed, cost and drift, watched.
The change shows up before your customers or your invoice find it.
The only thing you give is the go-ahead.
- The first report is free.
- No contract, no commitment.
- No logins. We test only what your customers already see.
- Your report stays under NDA, seen only by you.
- You keep the report, whatever you decide.
Your customers talk to an AI assistant, chatbot or answer feature that you run.
Your AI is internal only. If your team writes code with an AI assistant, see Tests for AI-written code.
Before you say go
Do you need access to our systems?
No. We test the feature your customers already use, once you give the go-ahead.
Will this touch real customers or real data?
No. We use test details only, never a real customer’s account or data.
What if you find nothing?
Then you have written evidence that your AI is consistent with your policies, which is worth having.
Who sees the report?
Only you, under NDA.
Find out what your AI is telling your customers.
One customer-facing AI feature, questioned the way your customers ask, checked against your own policies. You keep the report.